Company Details

G.K. Good Condition
info@tokyosalonnet.com
DBA :
Address : 507-4 Ushiroya, Misato, Saitama 341-0014

1. Introduction

Welcome to Tokyo-Salonnet. These Terms and Conditions govern your use of our services and the information provided on our website. By booking an appointment, using our services, or accessing our website, you agree to abide by these terms. If you do not agree with these terms, please do not use our services or website.

2. Services

• Appointment Booking: Appointments can be made via our website, email, or in-person. A valid credit/debit card is required to secure your booking.
• Service Descriptions: All service descriptions, prices, and duration are provided on our website and in our salon. We reserve the right to modify these at any time without prior notice.
• Consultations: Complimentary consultations are available upon request to discuss your needs and preferences before any service.

3. Cancellations and Rescheduling

• Cancellation Policy: We require at least 24 hours notice for cancellations. Cancellations made less than 24 hours prior to the appointment may incur a cancellation fee of 50% of the service cost.
• Rescheduling: If you need to reschedule your appointment, please contact us as soon as possible. Rescheduling requests made less than 24 hours before the appointment may be subject to a rescheduling fee.

4. Late Arrivals

Late Policy: If you arrive late for your appointment, we will do our best to accommodate you. However, if you are more than 15-30 minutes late, we may need to reschedule your appointment, and a late fee may apply.

5. Payment

• Accepted Payments: We accept Visa / Mastercard credit card. Payment is due at the time of service unless otherwise agreed.
• Pricing: Prices for services are subject to change without notice. Any changes in pricing will be communicated prior to the service being performed.

6. Refunds and Exchanges

• Refund Policy: We strive to ensure customer satisfaction. If you are not satisfied with a service, please notify us within 24 hours so we can address your concerns. Refunds are not typically provided, but we may offer a complimentary service or correction if deemed appropriate.
• Product Returns: Products purchased from our salon can be returned within 7-14 days of purchase if they are unopened and in their original packaging. Refunds or exchanges will be processed according to our policy.

7. Health and Safety

• Client Health: Please inform us of any medical conditions, allergies, or sensitivities prior to receiving a service. We reserve the right to refuse services if we believe it may affect your health or safety.
• Salon Environment: We maintain high standards of cleanliness and hygiene in our salon. We ask that all clients adhere to our salon's rules and guidelines to ensure a safe and pleasant experience for everyone.

8. Privacy Policy

• Data Collection: We collect personal information, including but not limited to, name, contact details, and service history. This information is used to provide and improve our services.
• Data Protection: We implement appropriate security measures to protect your personal information. For more details on how we handle your data, please refer to our Privacy Policy.

9. Liability

Limitation of Liability: Tokyo-Salonnet is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the service in question.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Japan. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in Japan.

Thank you for choosing Tokyo-Salonnet. We look forward to serving you!